5 problems Regency solves for customers

Posted by Jules Tompkins on August 22, 2017

One of our lighting specialists was recently working with a chief engineer at a commercial office who was scrambling to get a suite ready for a new tenant. The process was pretty typical, and the tenant was putting a share of their improvement funds toward lighting upgrades.

But, as always with construction and remodeling, a problem surfaced: the lighting fixtures that the tenant's architect specified had a 6-8 week lead time, but the tenant was expecting to occupy the space in 4 weeks.

The chief engineer was caught in a pickle, and the manufacturer's rep the architect worked with on the spec had no similar alternatives to offer.

When this customer called us up for help, our solution was pretty straightforward. As a national lighting distributor with six distribution centers across the country and buying power with hundreds of manufacturers up and down the spectrum, we were confident we'd be able to present the chief engineer with several compelling alternatives, and we knew we could get those to the job site within his project timeframe.

We were able to do just that, working with a key manufacturer partner to get the customer taken care of, and the tenant in their space on time. Our customer was able to save his company from the financial loss of lost rent, emerging victorious in a challenging scenario.

Here are 10 ways Regency makes lighting easier.

Everyday, we aim to make lighting easier for all of our customers, setting them up for success and doing our best to make them look good, whether it's through saving their company significant money on energy and materials, putting together a beautiful lighting spec, or hitting a next-to-impossible deadline.

Here's an overview the kinds of problems we solve every day for our customers:

Getting lighting maintenance costs under control through systemization

What do you do if maintenance costs for your space are continually increasing? Or maybe you feel like you're constantly scrambling to replace burned out bulbs before executive site visits. Lighting probably isn't the first thing on your mind when it comes to reducing costs and keeping your space looking right, but when there's an issue, it sure is noticeable.

Fortunately for you, lighting is the first thing on our minds. Over the years, we've worked with many customers who were struggling to get control of their lighting expenses and keep their space in tip-top shape. We've found that, like with car maintenance, lighting maintenance is best when it's not reactive but proactive, and our lighting maintenance programs are structured this way.

Overcoming project delays

Okay, so the commercial office chief engineer we mentioned above overcame the lead time issue he was facing to ensure his tenant could move in on time and his company wouldn't lose money on unoccupied space.

Lead time is the obvious problem to solve when it comes to coordinating lighting installation and ensuring it's not the thing that wrenches your schedule and pushes your opening date. But what happens when you get your products on time, then fail inspection because of a UL listing issue, or confusion on the install crew. We've just about seen it all, but that's okay, because it helps us to learn the best practices for dealing with these issues when they rear their heads again.

Navigating the vast ocean of LED products and specifying the best option for you

Having worked with thousands of manufacturers from across the world and working through product procurement for over 30 years, we've learned a thing or two. We know the importance of vetting manufacturers and properly performing mockups.

Make sure you end up with the right lighting for your space – not just the latest and greatest, or the product with the best deal or rebate.

Finding the right distributor model for your project

When it comes to national rollouts, some companies allow contractors to purchase products that seem to match the original specification, but this is a risky proposition, to be sure. We’ve seen customers create a national lighting purchasing program with a single distributor, through which contractors buy product. And then we’ve had customers purchase lighting product directly from a distributor, making an in-house employee responsible for coordination.

Which is best for you? We can help with that.

Keep up with the latest trends in lighting

If the aesthetics of your space are important to your business operation, the last thing you want is lighting that looks outdated. But how do you keep up with the trends without becoming yoked to lighting trend publications? And how do you avoid overspending on lighting when there are so many other areas to consider?

We've worked hard to solve for this for our customers, making sure their spaces look fresh and are outfitted with state of the art technology.